Blog Post

Recognizing East Texas Telecommunicators During National Public Safety Telecommunicators Week

ETCOG Public Safety • Apr 06, 2022

National Public Safety Telecommunicators Week — April 10 through 16

female dispatcher wearing headset looking at computer map

ETCOG, in its capacity as the primary planning and coordinating entity for Emergency 9-1-1 Communications in East Texas, will honor the region's more than 140 emergency telecommunicators during National Public Safety Telecommunicators Week — April 10 through 16 — and encourages local jurisdictions to participate in recognizing the services and dedication of those answering 9-1-1 calls.

 

In Texas, public safety telecommunicators act as our "unseen first responders," serving our communities and helping save lives every day. Texas Governor Greg Abbott also proclaimed the week as Public Safety Telecommunicators Week to recognize their contributions as first responders.

 

“ETCOG would like to acknowledge all Public Safety Telecommunicators. You are the first line of defense at the beginning of an incident, serve to protect life and property, and help maintain calm during uncertainty. Thank you for your invaluable service,” said ETCOG’s Director of Public Safety Stephanie Heffner.

 

In the ETCOG region, emergency telecommunicators answer nearly 211,000 calls and 4,205 texts a year. To celebrate, ETCOG will distribute gift bags to our regional telecommunicators throughout the month.

 

Learn about the ETCOG 9-1-1 planning and emergency services here. 

Large black and white trailer used for emergency management

Regional Exercise to Test Interoperability Communications Among First Responders in East Texas

By East Texas Council of Governments • 30 Apr, 2024
Texas first responders are gearing up for a communication training that will address communications interoperability during emergencies. Coordinated by the East Texas Council of Governments and the Texas Department of Public Safety – Texas Division of Emergency Management, this workshop marks a collaborative effort to bolster emergency communication systems and emphasize the importance of seamless communications in crisis situations. Over three days, from May 17th to May 19th, participants from various sectors will engage in radio communication tests, workshops on technological advancements, and discussion on the future of emergency communications. The exercise will kick off at the Tyler Junior College West Campus before transitioning to operational platforms for real-world testing. Interested participants are encouraged to register for the event at www.preparingtexas.org and search for “Regional Communications” in the main search bar to join the collective effort to enhance public safety communication across Texas and the East Texas region.
female dispatcher looking at 911 address map

ETCOG Adds Cherokee County to 911 Addressing Program

By East Texas Council of Governments • 03 Jan, 2024
The East Texas Council of Governments (ETCOG) has extended its 9-1-1 addressing program to Cherokee County, enhancing emergency response capabilities for the region.
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