Recognizing East Texas Telecommunicators During National Public Safety Telecommunicators Week

ETCOG Public Safety • April 6, 2022

National Public Safety Telecommunicators Week — April 10 through 16

female dispatcher wearing headset looking at computer map

ETCOG, in its capacity as the primary planning and coordinating entity for Emergency 9-1-1 Communications in East Texas, will honor the region's more than 140 emergency telecommunicators during National Public Safety Telecommunicators Week — April 10 through 16 — and encourages local jurisdictions to participate in recognizing the services and dedication of those answering 9-1-1 calls.

 

In Texas, public safety telecommunicators act as our "unseen first responders," serving our communities and helping save lives every day. Texas Governor Greg Abbott also proclaimed the week as Public Safety Telecommunicators Week to recognize their contributions as first responders.

 

“ETCOG would like to acknowledge all Public Safety Telecommunicators. You are the first line of defense at the beginning of an incident, serve to protect life and property, and help maintain calm during uncertainty. Thank you for your invaluable service,” said ETCOG’s Director of Public Safety Stephanie Heffner.

 

In the ETCOG region, emergency telecommunicators answer nearly 211,000 calls and 4,205 texts a year. To celebrate, ETCOG will distribute gift bags to our regional telecommunicators throughout the month.

 

Learn about the ETCOG 9-1-1 planning and emergency services here. 

Criminal Justice Grant Funding Available for East Texas Public Safety Projects

By East Texas Council of Governments • December 15, 2025
Mandatory Workshops Scheduled for Applicants

$3.1M in Criminal Justice Grants to Improve Public Safety and Support Victims of Crime Approved for East Texas

By ETCOG Public Safety • November 21, 2025
ETCOG announces that $3.1 million in grants from the Office of the Governor's (OOG) Public Safety Office have been awarded to East Texas jurisdictions and nonprofit organizations. These funds are aimed at enhancing public safety and supporting victims of crime. The program’s mission is to strengthen Texas communities by supporting initiatives that help victims recover and feel secure while also preventing crime through programs that: Prevent juvenile delinquency and support truancy prevention Provide services to victims of crime and address violence against women Support law enforcement and improve the criminal justice system Prevent child sex trafficking, bring justice to its perpetrators, and restore victims ETCOG's Public Safety Division assists jurisdictions in applying for these funds annually, and applications submitted for funding are ranked and scored by the ETCOG Criminal Justice Advisory Committee, which is comprised of local subject-matter experts from across the region. The following Victims of Crime Act, Justice Assistance, Violence Against Women Act, and Juvenile Assistance grants totaling $3,136,019.36 have been approved by the OOG for funding in East Texas:  Victims of Crime Act Funds - $2,528,962.18 The Crime Victims Assistance Grant Program (VOCA) devotes resources to providing direct services to victims of crime to help them recover and navigate the justice system.
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