Recognizing National Public Safety Telecommunicators Week, April 12–18, 2026

ETCOG Public Safety • April 1, 2026
A person wearing a headset smiling and looking at a map held up to the light.

National Public Safety Telecommunicators Week, observed April 12–18, 2026, honors the dedication, service, and sacrifice of the public safety telecommunicators who answer the call when emergencies happen. Held each year during the second week of April, the observance recognizes the professionals who serve as the critical first point of contact in emergency situations.


At ETCOG, we are proud to recognize the telecommunicators who serve communities across our region. Their work requires professionalism, compassion, quick thinking, and a steadfast commitment to public safety. In moments of crisis, they provide calm, skilled support and help connect people to the emergency services they need.


In 2025, telecommunicators in ETCOG’s service area answered more than 174,000 9-1-1 calls and more than 20,000 9-1-1 texts. Behind each of those numbers is a person in need of help and a trained telecommunicator ready to respond.


ETCOG supports the region’s dispatch offices through training, equipment upgrades, and management of the regional 9-1-1 system. These efforts help ensure telecommunicators have the tools, technology, and resources needed to serve the public effectively and efficiently.


During National Public Safety Telecommunicators Week, we extend our sincere appreciation to the men and women who help keep our communities safe every day. Their work is essential, and their service makes a meaningful difference throughout East Texas.


By East Texas Council of Governments December 15, 2025
Mandatory Workshops Scheduled for Applicants
By ETCOG Public Safety November 21, 2025
ETCOG announces that $3.1 million in grants from the Office of the Governor's (OOG) Public Safety Office have been awarded to East Texas jurisdictions and nonprofit organizations. These funds are aimed at enhancing public safety and supporting victims of crime. The program’s mission is to strengthen Texas communities by supporting initiatives that help victims recover and feel secure while also preventing crime through programs that: Prevent juvenile delinquency and support truancy prevention Provide services to victims of crime and address violence against women Support law enforcement and improve the criminal justice system Prevent child sex trafficking, bring justice to its perpetrators, and restore victims ETCOG's Public Safety Division assists jurisdictions in applying for these funds annually, and applications submitted for funding are ranked and scored by the ETCOG Criminal Justice Advisory Committee, which is comprised of local subject-matter experts from across the region. The following Victims of Crime Act, Justice Assistance, Violence Against Women Act, and Juvenile Assistance grants totaling $3,136,019.36 have been approved by the OOG for funding in East Texas:  Victims of Crime Act Funds - $2,528,962.18 The Crime Victims Assistance Grant Program (VOCA) devotes resources to providing direct services to victims of crime to help them recover and navigate the justice system.
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