ETCOG Expands 911 Addressing Program to Harrison County

East Texas Council of Governments • August 8, 2023

The East Texas Council of Governments (ETCOG) is proud to announce the expansion of its 911 addressing program to include Harrison County. ETCOG is the region's primary planning and coordinating entity for emergency 911 communications in the region. A 911 Address is the address used to send to Fire / Police / other Emergency Services teams when a 911 call is placed. It is a requirement to provide an accurate address to ensure a timely response in case of an emergency.


With the addition of Harrison County, ETCOG's 911 addressing program now covers ten counties and 30 cities in East Texas. ETCOG's 911 addressing program is a critical part of the organization's mission to provide the highest level of emergency response possible. By ensuring that residents have accurate and up-to-date addresses, ETCOG helps to ensure that emergency responders can arrive on scene quickly and efficiently.


"We are excited to bring our 911 addressing program to Harrison County, helping to ensure that residents in this area have the best possible chance of receiving timely and effective emergency assistance," said ETCOG's Public Safety Director Stephanie Heffner.


Benefits of ETCOG's 911 Addressing Program:

  • Accurate and up-to-date addresses for residents
  • Improved response times for emergency responders
  • Increased public safety


How to Request or Verify a 911 Address:

Recognizing National Public Safety Telecommunicators Week, April 12–18, 2026

By ETCOG Public Safety • April 1, 2026
National Public Safety Telecommunicators Week, observed April 12–18, 2026 , honors the dedication, service, and sacrifice of the public safety telecommunicators who answer the call when emergencies happen. Held each year during the second week of April, the observance recognizes the professionals who serve as the critical first point of contact in emergency situations. At ETCOG, we are proud to recognize the telecommunicators who serve communities across our region. Their work requires professionalism, compassion, quick thinking, and a steadfast commitment to public safety. In moments of crisis, they provide calm, skilled support and help connect people to the emergency services they need. In 2025 , telecommunicators in ETCOG’s service area answered more than 174,000 9-1-1 calls and more than 20,000 9-1-1 texts . Behind each of those numbers is a person in need of help and a trained telecommunicator ready to respond. ETCOG supports the region’s dispatch offices through training, equipment upgrades, and management of the regional 9-1-1 system. These efforts help ensure telecommunicators have the tools, technology, and resources needed to serve the public effectively and efficiently. During National Public Safety Telecommunicators Week, we extend our sincere appreciation to the men and women who help keep our communities safe every day. Their work is essential, and their service makes a meaningful difference throughout East Texas.

Criminal Justice Grant Funding Available for East Texas Public Safety Projects

By East Texas Council of Governments • December 15, 2025
Mandatory Workshops Scheduled for Applicants
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