Communities Open Warming Centers for Those in Need During Winter Storm
Texas Division of Emergency Management • February 18, 2021

Due to snow, freezing rain, and ice, many East Texans have been left with no water or power.
Warming Center Locations
The Texas Division of Emergency Management
has developed a list of warming centers available at locations across the state to help.
The National Guard is deployed across Texas to conduct welfare checks and assist local authorities in helping those in need find a local warming station.
To find the closest warming shelter, please use the map below, or for information on additional assistance and resources, call 2-1-1.

National Public Safety Telecommunicators Week, observed April 12–18, 2026 , honors the dedication, service, and sacrifice of the public safety telecommunicators who answer the call when emergencies happen. Held each year during the second week of April, the observance recognizes the professionals who serve as the critical first point of contact in emergency situations. At ETCOG, we are proud to recognize the telecommunicators who serve communities across our region. Their work requires professionalism, compassion, quick thinking, and a steadfast commitment to public safety. In moments of crisis, they provide calm, skilled support and help connect people to the emergency services they need. In 2025 , telecommunicators in ETCOG’s service area answered more than 174,000 9-1-1 calls and more than 20,000 9-1-1 texts . Behind each of those numbers is a person in need of help and a trained telecommunicator ready to respond. ETCOG supports the region’s dispatch offices through training, equipment upgrades, and management of the regional 9-1-1 system. These efforts help ensure telecommunicators have the tools, technology, and resources needed to serve the public effectively and efficiently. During National Public Safety Telecommunicators Week, we extend our sincere appreciation to the men and women who help keep our communities safe every day. Their work is essential, and their service makes a meaningful difference throughout East Texas.


